We ship orders out from Monday to Friday ( excluding holidays and bank holidays ) . We will normally ship your order on the same day or next working day.
We ship out all orders for paint products with courier ( usually DPD , but we may use other courier companies depending on service requirements ) .
Please note that we require your mobile phone number when filling in your shipping address, as the couriers may need to contact you re delivery times / schedule.
All orders are currently shipped out at a flat rate charge of 9.00 euro, this charge may change without notice depending or order requirements, parcel weight, parcel size, and other pertaining reasons.
Tracking numbers for parcels will be issued to the customer.
All shipped parcels/orders will be subject to terms and conditions of the courier company. Kildare Village Interiors will not be liable for any damages or other effects once the parcel has been accepted into the courier network .
Kildare Village Interiors will not be responsible for final delivery conditions or events , e.g delays , address errors , customer-not-home, etc However will we always endeavour to resolve any issues as quickly as possible.
Please contact us immediately if you are unhappy with your delivered purchase. We will endeavour to resolve any issues as quickly and efficiently as possible.
You may return most new, unopened items within 7 days of delivery for a full refund, subject to terms and conditons.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Refunds will only be issued on goods that have been returned and received in saleable and good condition .